Products
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Guests Contacting Relatives (Mandatory for Guest Care Crew only)
CourseHere you learn everything that can be learned remotely about our guests contacting relatives notification system. You learn the agreements with our partners, and the steps from setting up the tablets to sending messages and showing the results.
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Stretcher Training SW5 (Mandatory for all Crew - Must be Refreshed every 6 Months)
CourseThis course is designed for all crew to learn the moving process from the rhib to the hospital with a stretcher.
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Basics of Crowd Management / Conflict Resolution (Mandatory for all crew - must be refreshed every year)
CourseOur online crowd management principles briefing. This includes video material on the principles of de-escalation, how to approach guests and how to engage with and prevent conflicts.
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Guest Care Spaces SW5 (Mandatory for all Crew) Duration ca 50 mins
CourseHere you will get a tour and overview of the guest care relevant spaces on board our SW5, through a guided video presented by our guest care team supported by written material and questions.