Products
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Guest Care Inventory & Counting on SW5
CourseGuest Care Only: This course shows you how inventories and storage Management on SW5 works: How to order, how to restock during rotations and how to do inventory. Counting right and warehousing is difficult. This module will make it easier.
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Arabic for Ship Ops - Beginner, Intermediate and Advanced
CourseBasic Arabic content for communication with guests, with script and audio.
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Guests Contacting Relatives
CourseHere you learn everything that can be learned remotely about our guests contacting relatives notification system. You learn the agreements with our partners, and the steps from setting up the tablets to sending messages and showing the results.
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Stretcher Training SW5 (Must be Refreshed every 6 Months)
CourseThis course is designed for all crew to learn the moving process from the rhib to the hospital with a stretcher.
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Basics of Crowd Management / Conflict Resolution
CourseOur online crowd management principles briefing - includes videos on the principles of de-escalation, how to approach guests and how to engage with / prevent conflicts. Mandatory only for new maritime crew who cannot attend the in person briefing.
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Guest Care Spaces SW5 - Duration ca 50 mins
CourseHere you will get a tour and overview of the guest care relevant spaces on board our SW5, through a guided video presented by our guest care team supported by written material and questions.