Products
-
Basics of Crowd Management / Conflict Resolution
CourseOur online crowd management principles briefing - includes videos on the principles of de-escalation, how to approach guests and how to engage with / prevent conflicts. Mandatory only for new maritime crew who cannot attend the in person briefing.
-
Guest Care Spaces SW5 - Duration ca 50 mins
CourseHere you will get a tour and overview of the guest care relevant spaces on board our SW5, through a guided video presented by our guest care team supported by written material and questions.